How to Make the Most of Your Conference Calls

conference call

There are many steps you can take to stay focused and productive on a conference call. You may have heard of setting a Personalized Greeting, Attendee Code, and Question and Answer Mode. To make the most of these settings, read the following tips. Follow these steps to maximize the impact of your conference call. Then, practice them! You'll be surprised how much difference it can make. Read on for some useful tips. Listed below are some of the most common conference call mistakes.

Personalized Greeting

Using a Personalized Greeting for conference call is an excellent way to build a brand name, welcome clients for an important sales call, or provide a quick agenda for a meeting. These greetings can be easily customized and added to an account, which makes it easy to change as often as desired. Adding a personal greeting is also a good idea to let participants know about team events or current sales promotions.

Professional Greeting

Whether you are using a dedicated dial-in number for your conference bridge, or an online number, there are several things you need to know about creating a Professional Greeting for conference calls. First, it's important to know the rules of Conference ID. You should not leave your greeting if it's not appropriate. You'll likely get a lot of prank calls, and a personalized greeting will make callers feel more comfortable.

Attendee Code

In a conference call, the attendee and the moderator are two separate entities. The attendee is the person who is joining the conference call, while the moderator is the person who is conducting the conference call. The attendee has much less control over the conference call than the moderator, but still has plenty of control. An attendee can also boot out of a conference call by completing the boot action from their Call Dashboard.

Question-and-Answer Mode

If you're hosting a conference call, it is important to know how to use the Question-and-Answer mode. To do this, you must mute all participants. To do this, go to the "Calls" tab. From there, you'll see a drop-down list of Mute options. Click Strict Mute to mute all participants. Once you've done this, the conference switchover is complete. Then, you can ask a question.

Hold Music

Adding hold music to your conference call will enhance the listening experience of your participants. The use of hold music began as early as 1962 when Alfred Levy filed a patent application for "Telephone hold program system." In his job at a factory, Levy had the idea for hold music when he happened to be in a freak accident that caused a wire to connect with a steel girder and turn the entire building into a giant radio. The music he heard turned the building into a giant radio for people waiting on hold.

Full Privileges

You can record a conference call using Full Privileges. However, you must have the appropriate privileges to do so. This privilege will allow you to record all calls from any location. The privilege does not affect the general reporting settings. For more information about this privilege, read the Oracle Service Cloud Integration Guide. This privilege will allow you to access your call reports and to view them on a variety of devices, including mobile phones.

Recording conference calls

Recording conference calls is a great way to maintain a permanent record of important communications or meetings. A recording eliminates any guesswork about content or specific wording when referring back to a recorded call. You can use the recording for future reference and archive it on a website or local hard drive. If you have limited space, this may be an important feature to consider. Here are some tips for recording a conference call. First, make sure that everyone participating in the call can hear each other. Second, if one person is not present, the recording will pick up the other person's noise.